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Refund Policy

What is your refund policy?

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the item(s) until we have exchanged it.

We will cover all transport costs involved in replacing and exchanging incorrect or damaged good(s).

We reserve the right to ask you to send us back the product(s) whether it is damaged, or not the correct item/product before we issue a replacement or exchange. In the case of our error, or goods damaged in transit, we will cover all transport costs.

Due to hygiene and nature of the product, opened product(s) will not be allowed for refund. However, please reach out to us at custsvc@lyteprotein.sg and we will assist you from there.

If you feel that your return falls outside of our policy, we encourage you to drop us an email at custsvc@lyteprotein.sg to confirm if your return can be accepted.

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★Reviews

Let customers speak for us

33 reviews
79%
(26)
15%
(5)
0%
(0)
3%
(1)
3%
(1)
Too sweet with aftertaste

Though I am not a fan of sweetener (plant-based & artificial), I was tempted to try due to its high protein and BCCA. I bought the sample packs (all contained stevia). Unfortunately, all 3 flavours are too sweet for me and have an aftertaste. Maybe come up with one without added sweetener since vanilla is naturally sweet ☺️ I took out 1 star cause of the stevia, otherwise the rest are perfect!

Delicious, easy to digest

I've been buying from Lyteprotein a few times. The protein powders are tasty and I don't have problems digesting them. Will continue to reorder.

Generally

Not in packet. In loose packet. Prefer new pack not sample pack as hard to keep

French Vanilla - Good Flavour

I usually i like chocolate flavours, tried vanilla after long time and turned out to be very good..