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Refund Policy

What is your refund policy?

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the item(s) until we have exchanged it.

We will cover all transport costs involved in replacing and exchanging incorrect or damaged good(s).

We reserve the right to ask you to send us back the product(s) whether it is damaged, or not the correct item/product before we issue a replacement or exchange. In the case of our error, or goods damaged in transit, we will cover all transport costs.

Due to hygiene and nature of the product, opened product(s) will not be allowed for refund. However, please reach out to us at custsvc@lyteprotein.sg and we will assist you from there.

If you feel that your return falls outside of our policy, we encourage you to drop us an email at custsvc@lyteprotein.sg to confirm if your return can be accepted.

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★Reviews

Let customers speak for us

40 reviews
78%
(31)
15%
(6)
3%
(1)
0%
(0)
5%
(2)
A
LyteProtein - Dark Chocolate (1.6lbs)
Andrew Aw (Kampong Ulu Jurong, SG)
Dark chocolate

Hard to dissolve, the taste for dark chocolate for LyteProtein is not my liking

Did not receive sample pack

D
LyteProtein - French Vanilla (1.6lbs)
Divya Gupta (Kampong Pasir Ris, SG)
Good source of protein and tasty too

I have been using Lyteprotein for past one year and am very satisfied with the product. A bit heavy on the wallet but the taste is good.

Tastes good, easy to digest

Finally, a chocolate protein powder that tastes good and doesn’t make me bloat.

P
LyteProtein - French Vanilla (1.6lbs)
PL Paul (Singapore, SG)

Good taste. Not too sweet.